Corporate Etiquette & Professional Conduct


A foundational course in professional standards of behaviour, communication, and conduct. Participants learn how to embody the values of respect, integrity, and professionalism in everyday business interactions.

Open to professionals at all levels; no prior protocol training required.

Corporate staff, administrators, team leaders, client-facing professionals, protocol assistants

• Professional greetings, introductions, and correspondence

• Written and verbal communication etiquette

• Dress and grooming codes for corporate environments

• Meeting and negotiation etiquette

• Everyday conduct in multicultural workplaces

Confidence in upholding corporate standards across all professional interactions, ensuring consistency and credibility.

Live webinars, role-play exercises, downloadable conduct handbooks, and interactive quizzes.

4–5 hours weekly (blend of live and self-paced tasks).

Scenario-based assignments and a professional conduct project.

Certificate in Corporate Etiquette & Professional Conduct (BPA, CPD-aligned).

• Language: English
• 100% online
• Tutor-led with peer support forum