Some people think luxury
is the opposite of poverty.

It is not. It is the opposite of vulgarity

Courses Categories

All Courses

It’s all to do with
the training

You can do a lot if you’re properly trained

All Courses

Courses Categories

Mastery of etiquette is
mastery of life’s finer details

Excellence is in the details: manners, communication, and thoughtfulness.

Courses Categories

All Courses

About Us

Different Between Etiquette, Manners and Protocol

Understanding international etiquette is not something that can be acquired with a quick glance through a magazine, nor should it be dismissed as trivial. From punctuality, appropriate attire, and dining habits to conversational skills and knowing when to put your phone away, it’s essential to get it right.

Etiquette

Etiquette refers to the set of rules and guidelines that dictate appropriate behaviour in social and professional settings. It covers everything from how to greet people, communicate, and behave in formal settings to dining etiquette and dress codes. Etiquette varies by culture, region, and occasion, and adhering to it ensures that interactions are respectful and considerate. In a globalized world, understanding etiquette is crucial for building positive relationships, fostering mutual respect, and ensuring smooth communication across different cultures.

Manners

Manners are the individual actions and behaviours that demonstrate consideration, kindness, and respect towards others. While etiquette sets the rules, manners reflect a person’s character through everyday actions like saying “please” and “thank you,” being punctual, or showing empathy. Manners are often shaped by cultural norms but tend to be more universal in expressing politeness and respect in personal and professional interactions.

Protocol

Protocol refers to the formal procedures and guidelines that are followed in official, diplomatic, or ceremonial settings. It governs how events are organised, how officials are addressed, and the order of precedence in interactions. Protocol is essential in international relations, corporate environments, and high-level events, ensuring that all parties are treated with the appropriate respect and that interactions run smoothly and respectfully.

Our Programs

Entertaining, Educational, and Relatable

Entertaining

At the British Protocol Academy (BPA), we believe that learning about etiquette doesn’t have to be stiff or boring. Our unique approach turns every session into an engaging experience, blending real-world scenarios with interactive exercises. From lively role-playing activities to dynamic workshops, we ensure that our clients enjoy the process of mastering etiquette. We make it fun and memorable, so you can build confidence in a relaxed and enjoyable environment.

Educational

As one of the leaders in protocol and etiquette education, BPA is dedicated to delivering top-quality, comprehensive training. Our courses offer in-depth insights into global etiquette, from social graces to professional conduct and diplomatic protocol. Whether you’re preparing for a formal event or looking to refine your business etiquette, we provide the knowledge and skills you need to excel.

Relatable

We pride ourselves on making etiquette accessible and practical for everyone. At BPA, we tailor our courses to fit the modern world, offering tips and strategies that are easy to apply in daily life. Whether you’re an executive, a student, or a professional in any field, our approach makes the principles of etiquette simple, relatable, and applicable. We break down formalities into real, actionable insights that help you thrive in any social or business setting.

Visualize Your Success

Imagine Yourself in This Moment!

Etiquette: Imagine a formal dinner setting with people seated at a table, dressed formally, using the correct utensils, and engaging in polite conversation. This illustrates the rules and guidelines for behaviour in specific social or professional settings.

Manners: Picture yourself holding the door open for another person, or two people greeting each other with smiles and a handshake—these are everyday gestures of politeness, kindness, and respect.

Protocol: Envision a diplomatic event where dignitaries are shaking hands, flags are displayed, and formal seating arrangements are in place. This represents the strict rules governing formal or ceremonial events, especially in official and diplomatic contexts.

Popular Courses