Cross‑Cultural Etiquette for Global Engagement

An interactive course that builds cultural intelligence, teaching participants how to avoid faux pas, build rapport, and communicate effectively with global partners.

Open to all staff; ideal for roles involving international clients or colleagues.

• Global teams
• Export managers
• International student offices
• Multicultural HR teams 
• Diplomatic liaisons

• Key cultural frameworks & customs
  
• Greeting styles, gift giving, and meeting protocol
  
• Communication tone, hierarchy, and negotiation styles
• Dining customs worldwide
  
• Adapting presentations for global audiences
  

Sharper cultural awareness, reduced risk of offence, and stronger international relationships.

Intercultural communication specialists and former expatriate executives.

Live webinars, country‑specific case studies, interactive culture maps, discussion boards.

Allocate 4-5  hours weekly for live sessions, reading, and reflection tasks.

Country‑specific etiquette briefing plus reflective journal; graded by faculty.

Certificate in Cross‑Cultural Etiquette & Global Engagement (BPA).

• Language: English
• Fully online
• Downloadable culture guides 
• Moderated peer groups