Cross-Cultural Business Communication

An engaging course that equips participants with the skills to adapt communication styles for diverse global settings. By understanding cultural frameworks and norms, professionals learn to build trust and avoid missteps.

Open to all professionals; especially suited to international teams and client-facing roles.

Global business teams, export managers, protocol staff, HR professionals, multicultural liaisons

• Communication frameworks and cultural codes
• Greeting styles, gestures, and symbolic customs
• Negotiation etiquette across cultures
• Dining, hosting, and gifting traditions worldwide
• Adapting presentations for global audiences

Cultural agility, improved international rapport, and reduced risks of cross-cultural misunderstandings.

Live webinars, country-specific case studies, cultural role-play scenarios, and downloadable global etiquette guides.

4–5 hours per week.

Cultural etiquette briefing and reflective journal.

Certificate in Cross-Cultural Business Communication (BPA, CPD-accredited).